TERMS & CONDITIONS
SZCO Supplies, Inc. sells wholesale for resale only.
ACCOUNT INFORMATION:
- Name
- Billing Address
- Shipping Address
- Contact Person
- Type of Business
- Phone/Fax Number
- Email
- Tax ID Number
HOURS: Hours of operation are Monday through Friday 8:30 AM to 5:00 PM (Eastern Standard Time). We are closed for lunch 12:00 PM to 12:30 PM. Faxed orders accepted 24 hours/7 days a week.
ORDERS: Minimum order accepted is $100.00 of shippable merchandise. Toll free orders ONLY 800-232-6998, fax (410) 368-9366, online www.szco.com, or mail your order to:
SZCO Supplies Inc.
2713 Merchant Drive
Baltimore, MD 21230
Calls other than to place an order should use our regular business number, (410) 368-8300. Please use our product numbers listed in the catalog and have your customer number ready along with your order before making your call. Orders sent by fax or mail should have the following information clearly marked:
- Customer Number
- Ship to address
- Payment Terms
- Phone number
- Ship Via
DISCOUNT POLICY:
- Effective immediately this price list supercedes all previous price lists. Prices are subject to change without notice. Discounts are available based on the shipment total:
- Shipment total $250 - $500: 10% off
- Shipment total $501 - $1000: 15% off
- Shipment total $1001 - and over: 20% off
- Volume discounts do not apply to dozen/case prices.
- Volume discounts do not apply to items on sale or close out.
- Dozen prices apply to one color or style only.
TERMS: All orders are FOB Baltimore, MD. We accept the following types of payment:
COD Money Order or Certified Check of exact dollar amount.
COD Company Check & Net Accounts. Given only with credit approval. The following must be submitted:
- A signed and completed SZCO Supplies, Inc. credit application
- A copy of the state tax resale certificate
- A copy of current business license
- We reserve the right to ask for a copy of financial statements
Credit Card (Visa or MasterCard only). Written authorization for our files is required with the names of person(s) authorized to purchase and/or pick up merchandise.
All orders paid with a personal check will be held for 15 days for check clearance. There will be a $25.00 fee for any returned checks.
CONTINUED RETURNS: A returned authorization number must be obtained from Szco Supplies Inc.
during our regular business hours within seven business days of receipt of shipment.
When calling for a return authorization number please specify replacement, exchange, or credit (merchandise amount ONLY not shipping and handling).
Misused merchandise, items without original packing or with price tags will not be accepted.
All return authorization numbers will expire 30 days after issue date.
Returned merchandise must be received by this date.
The return authorization number must be written on the outside of each box being returned underneath the ship to address.
A copy of the invoice or a letter listing items being returned with the reason for return must be included in the box.
All returns must be pre-paid by the customer and returned to our warehouse at 2713 Merchant Dr, Baltimore, MD 21230.
Returns made to our PO Box or any other location will be refused.
Refused shipments are subject to a 15% restocking fee and freight.
Unauthorized returns will not be accepted and will be returned to shipper.
WARNING: It shall be the buyer’s responsibility to comply with all Federal, State, and Local laws governing the sale of any items listed, illustrated, or sold. Knives and other implements in this catalog can be dangerous if improperly handled. Keep away from children. We strongly recommend to our customers that items in this catalog are not to be sold to minors without parental permission.